Terms of service
1. About FLIP
This website, brandsflip.com, is operated by Brands Flip, trading as FLIP. These terms explain the conditions for using our website and purchasing from us.
Our Shipping Policy, Return and Refund Policy, and Privacy Policy provide additional information about your order and how we handle your information.
2. Placing an Order
Please provide accurate contact and delivery details and review your selected items, sizes, quantities and total before placing your order.
If an item becomes unavailable or there is an error with your order, we will contact you to discuss the available options. We will not substitute a product or increase an agreed price without your consent. Any cancellation or refund will be handled in accordance with applicable law.
3. Prices and Payment
Prices are displayed on our website in Egyptian pounds (EGP). The total payable, including any applicable taxes and delivery charges, will be shown before you place your order.
Payment is by cash on delivery and is due when your order is delivered. We deliver all across Egypt
4. Shipping and Delivery
Available delivery locations, charges and estimated delivery times are explained in our Shipping Policy and during the ordering process. Any different arrangements for items ordered on request will be disclosed before purchase.
Delivery estimates do not limit your rights under applicable law.
5. Returns and Refunds
Please see our Return and Refund Policy for the steps to request a return or exchange.
Eligible products may be returned or exchanged within 14 days of receipt, subject to applicable legal exceptions. Your rights concerning defective, incorrect or non-conforming products remain protected under applicable law. Nothing in these terms limits your mandatory consumer rights.
6. Using Our Website
You agree not to use the website for fraud or other unlawful activities, or to interfere with its security or operation. Website content and brand materials belong to their respective owners, subject to applicable law.
7. Privacy
Our Privacy Policy explains how we collect, use and share personal information when you visit our website or place an order.
8. Changes to These Terms
We may update these terms and publish the revised version on this page. Changes will not reduce your rights for an order already placed.
9. Contact Us
For questions, order assistance or complaints:
Email: info@brandsflip.com
Phone: +201115936225
Address: 2 El-Lokanda St, off Al-Ahram St, next to Groppi, in front of Ittihadeya Palace, Heliopolis, Cairo